Heart to Heart Studio

Christmas Orders

I wanted to let everyone know that any order that has been placed up until December 8th will ship over the next few days.

We operate a busy storefront studio and I just simply cannot get to every email and phone call at this time. Please know that your orders are coming and you will receive tracking information over the next few days. There is not a single order that won't make it in PLENTY of time.

The following order numbers are included in this next week's shipments:

#2537 through #2554

It's time...

This has been a long time coming, and I feel it's time to let everyone know.

The last two years have been extremely busy for our storefront portrait studio. I simply do not have the time nor the manpower to deal with jewelry making anymore. My heart isn't in it like it was three years ago. I simply cannot provide the level of service you deserve any longer.

Heart to Heart Studio will be closing its doors effective January 1st, 2010. I will accept new orders up until that date, but beginning January 1st, I will no longer accept new clients or new orders.

The are only two exceptions:

1.Those distributors who have credit/advance purchases on file with us...I will continue to fill your orders until those credits are exhausted.

2. Any distributor who has placed an order with Heart to Heart in the last six months will be free to order until June 1, 2010. This will give you plenty of time to find a new jewelry distributor and help you make a smooth transition to that vendor.

Those of you with orders pending, they will be shipping out in the next two days. Those who are wanting to place orders in time for Christmas, you have until Saturday, December 5th to do so. Anything ordered after December 5th is not guaranteed in time for the holidays.

If you know of anyone who wants to purchase our leftover stock, please have them shoot us an email.

If you are interested in learning how we make our jewelry, I am willing to offer a few workshops after the first of the year at our studio just outside of Tulsa, OK. Please email for more information.

Sincerely,

Melissa

Vacation

Heart to Heart Studio will be closed June 5th through June 12th for Vacation. Order processing will not be delayed by our time off. All emails and phone calls will be handled when we return.

Thanks,
Melissa

Mother's Day Orders

All Mother's Day orders will be shipped no later than Saturday! Just a quick FYI

Stay Tuned.......Sale Coming SOON!

Just a quick heads up for everyone......I am finalizing the details on an awesome sale. Newsletters should go out over the weekend.

I'll post again on the blog once it is all set up.

Melissa

Keeping an eye out...

We have been keeping a VERY close eye on all of the orders that were shipped out this past week. We have tracking numbers for EVERY SINGLE ORDER! Ain't it great? LOL

Each time an order is delivered, we get an email....so I'm checking each order off as we go. Based on the tracking numbers, everything will be delivered in time.

Hope you all have a Merry Christmas!

Melissa

Tracking numbers...

Nearly all of the orders have shipped. You should have received a tracking number in an automated email from FedEx. We are working on adding the tracking numbers to the online ordering system today.

We have about 5 orders that will ship out this afternoon, as well as a few RUSH orders that will go out tomorrow. Everyone will have their orders in time for Christmas! I'm so happy!

Orders Shipping...

Beginning on Monday at 6:30am, we will be in the middle of packaging/shipping the remainder of the holiday orders. This will continue until every order is shipped. I am confident that the last of these orders will ship out no later than Tuesday afternoon. There are a few RUSH orders that will go out on Wednesday.

Please keep an eye on your inbox, as this is where you will receive notification of your order being shipped. It will include your FedEx tracking number.

If you have questions, please feel free to call the studio. You will most likely have to leave a message, because if we stop to answer every phone call, we'll never get the orders shipped. Your call will be returned.

Melissa

Just an update for everyone...

We just wanted to update everyone on how the holiday processing is going. So far, as of 11:30pm on Sunday, we are considering ourselves ahead of schedule. Most every order has been updated online to "processing" status. The remainder will be updated in the morning as soon as we have a free moment to log in and change them.

This means that we anticipate to have EVERY order shipped by Friday. There are a few orders that ran a little behind in November due to supply, but those few are expected to ship by Tuesday.

As much as I love making jewelry for each and every one of you, I am really looking forward to a traditional Christmas with my family. I hope you all take the time this holiday to take a break, and enjoy it a little bit. As a photographer with a busy storefront studio, I totally understand how time seems to get away from us...but take some of that time back...for yourself, for your family!

Enough for now....more rants to come soon!

A few little tidbits....

The deadline to place regular orders for Holiday delivery has come and gone! You have until midnight Tuesday to upload your images, although there aren't but just a few who haven't already done so.

There are a couple items that are currently out of stock and have been temporarily disabled in the store. The Hugs & Kisses Bracelet, The Love Everlasting Toggle Bracelet, and the Tapered Pendant.

A few of you who placed orders for these items will get phone calls on Tuesday. We apologize that we don't have anymore in stock and we can't promise that they will be back in stock in time for Christmas. You will have the option to pick another item or we will issue a refund for those pieces. 

We are very organized this year and are prepared for just about anything. We stocked up fairly heavily, bought two new generators (in case of bad weather), teamed up with FedEx, and streamlined the admin side of our online store. We have two interns working part time with us at the studio, as well as one full time employee, my husband, and myself.

We have absolutely no doubts that everything will ship in plenty of time this holiday season! So, enjoy these next few weeks, and rest assured that everything you ordered from Heart to Heart Studio will arrive on time, as promised.

You can still place RUSH orders until the 7th. RUSH orders will ship no later than the 15th.

Melissa